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Last updated:  Oct 24, 2022

Please read these terms and conditions carefully before using Our Service.

The following Terms of Use are entered into by and between You and Kristen Day (“Company”, “I”, “we”, “our” or “us”).The following terms and conditions, together with any documents, agreements or contracts expressly incorporate by reference (collectively, these “Terms of Use”), govern your access to and use of kristen-day.com, including any content, functionality and services offered on or through kristen-day.com (the “Website” or other such “Platforms or “Channels”), whether as a guest or a registered user.

Please read the Terms of Use carefully before you start to use the Website. Your access to and use of this Service (website, platform or any other channel) is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all members, clients, users, visitors and others who access or use the Service (website, platform or any other channel). By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.


This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

 

CHANGES TO THE TERMS OF USE

Revisions and updates to these Terms of Use may be changed at our sole discretion. All changes are effective immediately when posted. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. IF you do not agree to the Terms of Use please no not 

 

PRIVACY

Your use of the Website is also subject to the Company’s Privacy Policy. Please review our Privacy Policy, which also governs the Website and informs users of our data collection practices. Your agreement to the Privacy Policy is hereby incorporated into these Terms of Use.

 

EMAIL AND OTHER COMMUNICATIONS

We would be pleased to communicate with you by e-mail during the Office Hours listed on the Contact page of the Website. Any other such communication via phone, text, social media or direct messaging are not suitable for communication unless expressly advised and agreed to in such cases as 1:1 mentorship (which will be outlined with its own terms.)  

NO GUARANTEES AS TO RESULTS

You agree that the Company; or Kristen Day has not made any guarantees about immediate or future results through any information or services provided. You recognize that your results and perceived success or failure will be through your own efforts, commitment, situation and innumerable other circumstances beyond the control and/or knowledge of the Company. You also recognize that the results of other participants / clients does not guarantee a similar outcome. 

USE OF PAID COURSES, PROGRAMS, AND ASSOCIATED MATERIAL

By ordering or participating in Courses or Programs, you agree that the Courses or Programs you purchase or download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Company. By ordering or participating in Courses or Programs, you further agree that you shall not create any derivative work based upon the Courses or Programs and you shall not offer any competing products or services based upon any information contained in the Courses or Programs.
 

MEMBERSHIPS

Entering into a Membership Program is a commitment (as outlined) and your participation level is your responsibility. All pertinent information will be provided to you upon registration. Should you decide to terminate your participation, you remain responsible for all remaining payments until the end of the original term. 

 

LITERARY AGENT SERVICE

All Literary Clients will enter into an agreement for services by means of email or Zoom correspondence. A personalized agreement of which all terms are clearly laid out will be sent via email. If said agreement is not signed but the client does not formally dispute any items listed, will be considered accepted and binding. Further more the client accepts all terms of the agreement at the time of paying a retainer fee equal to 3 hours pay. This retainer is required to be paid in full before services will commence. Each 10 hours of work will be billed and subsequently paid within 48 hours in order to keep the progress of work in motion. As the nature of this industry can be cut-throat and full of 'hard to hear' honesty and "nos" we ask you to bear in mind that it will likely be an emotional journey. It can be  a very timely process; often not hearing back from Agents for up to two (2) months or in most cases, not at all. We honor the ups and downs you will endure and wish you much success in securing an Agent though we can not and will not guarantee that will happen. The boundaries and scope of work are clearly laid out in the agreement that was sent to you however a generic copy of it can be found here.             

 

 

REFUND POLICY


Due to the nature of our Programs, Sessions, Products and Services there is a no refund policy. By purchasing any of our offers, you understand and agree that all sales are final and no refunds will be provided to you for any reason. Should you decide to terminate your participation in any of our Programs, Products or Services, you remain responsible for all remaining payments until the end of the original term. 

ARBITRATION

You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to this Website, the Company, Kristen Day any and all contracts you enter into with the Company, and any and all of the Company’s products and services.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company, Kristen Day, its officers, directors, employees, agents, family members and third parties, for any losses, costs, liabilities and expenses (including reasonable fees) relating to or arising out of your use of or inability to use the Website or services, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. 

TERMINATION AND ACCESS RESTRICTION

The Company reserves the right, in its sole discretion, to terminate your access to the Website and/or participation in any Membership Groups, Programs or Services at any time, without notice. 

CONTACT 

Your questions regarding the Terms and Condition are welcome: Please email hey@kristen-day.com

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